Privacy Policy

1. Information We Collect

We collect information to provide better services and improve your experience. This includes:

• Personal Information: Full name, email address, phone number, billing & shipping address, and payment information (processed by secure payment gateways).
• Non-Personal Information: Browser type, device type, operating system, IP address, and website usage data collected via cookies and analytics tools.
• Health-Related Information: If you voluntarily provide health-related details (for product recommendations), we use them only to personalize recommendations. We do not store or sell sensitive medical records.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Processing and delivering orders.
• Sending order updates, invoices, and customer support messages.
• Providing personalized product recommendations and improving our services.
• Running marketing campaigns and promotions only with your consent.
• Complying with legal obligations and preventing fraud.

3. Sharing of Information

We do not sell or rent your personal data. We may share information with third parties when necessary to deliver services:

• Delivery partners: To ship and deliver your orders.
• Payment gateways: To process transactions securely.
• Service providers: Analytics, email platforms, and customer support tools who are bound by confidentiality agreements.
• Law enforcement or legal requests: If required by law.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to remember preferences, analyze site performance, and provide a better experience. You may disable cookies in your browser, but some features may stop working properly.

5. Data Security

We employ industry-standard security measures such as SSL encryption and secure servers to protect your information. While we strive to protect your data, no system is completely secure — absolute security cannot be guaranteed.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data (subject to legal obligations).
• Opt-out of marketing communications.
• Withdraw consent where we rely on it for processing.

To exercise these rights, contact us using the details below.

7. Retention of Data

We retain personal information only as long as necessary for the purposes described (order processing, legal obligations, and legitimate business needs).

8. Third-Party Links

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of those third-party sites.

9. Children’s Privacy

Our products and services are not intended for individuals under 18. We do not knowingly collect data from children under 18. If you believe we have collected such information, please contact us to request deletion.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website with a revised "Last Updated" date.